We’re looking for a Cloud Operations Engineer to join our Cloud Operations team, supporting the Development team in a DevOps capacity and helping ensure the ongoing availability, security and performance of the OPRA platform.
Triumph Research Intelligence is a SaaS business on a mission to make Risk Based Quality Management (RBQM) simple for all clinical trials.
Our platform, OPRA, leads to safer patients and happier clinical trials teams - with the end goal being higher quality trials, better drugs getting to market quicker and ultimately, more lives saved.
CloudOps Engineer
Remote (UK)
Full-time
Permanent employee
60,000 - 65,000 £ per year
About the role
Your skills & qualifications
As our Cloud Operations Engineer, you'll be part of the team keeping OPRA running smoothly and securely - from release validation through to infrastructure, monitoring and third-party access.
You'll work closely with the Development team, helping to automate, secure and continuously improve how we build and operate our platform.
To be able to fulfil this role to the highest level, you must show you can:
You'll work closely with the Development team, helping to automate, secure and continuously improve how we build and operate our platform.
To be able to fulfil this role to the highest level, you must show you can:
- Be part of the team that completes the software release validation process to enable the successful deployment of software releases into client-facing environments.
- Work with other teams to determine and implement best strategies for configuring Azure DevOps projects, teams, permissions, boards and work items.
- Automate repeatable tasks.
- Manage application configuration and secrets.
- Manage infrastructure security and compliance, including Infrastructure as Code (IaC) and Policy as Code (PaC).
- Manage Azure Kubernetes Service (AKS), including setup, debugging, administration and maintenance of multiple clusters.
- Manage monitoring and alerting through DataDog to ensure proactive alerting is maintained.
- Manage and secure third-party access to internal systems.
- Create, maintain and debug Docker build scripts.
- Administer and maintain MongoDB (both Atlas and self-hosted).
- Contribute to the improvement of CI/CD deployment pipelines and take part in an out-of-hours support rota.
Our company culture
At TRI, we take pride in our open and collaborative company culture - it's at the heart of everything we do. Our aim is to support each other and set each other up for success.
As a TRI team member, you can expect to be offered the right environment, compensation, and development opportunities to allow you to focus on being successful, and to support your colleagues to do the same.
In return, TRI expects our team members to work hard, focusing on what really matters. We ask for honesty, thoughtful communication, and cross-functional support. It really is that simple.
As a TRI team member, you can expect to be offered the right environment, compensation, and development opportunities to allow you to focus on being successful, and to support your colleagues to do the same.
In return, TRI expects our team members to work hard, focusing on what really matters. We ask for honesty, thoughtful communication, and cross-functional support. It really is that simple.
Benefits & compensation
- Flexible, remote-first working. You will be able to enjoy all the benefits of working from home, with access to coworking spaces close to you if required (via Hubble membership).
- Generous holiday as standard. We offer 33 days holiday (includes English Bank Holidays), with a company shutdown between Christmas and New Year.
- Carefully considered, market-leading salaries. We regularly benchmark our salaries to make sure we are offering at the top end of the scale.
- Enhanced pension offer. Following your probation period, you can opt in to our enhanced pension contributions arrangement. It's a salary sacrifice scheme, paid on your full salary (not just the 'qualifying amount'), which means you get better pension contributions alongside valuable tax and National Insurance savings.
- Health and wellbeing support. We offer all employees a health cash plan with Westfield Health, allowing you to look after your health and wellbeing every day. The plan includes cash back for a huge range of health services including dental and optical, Virtual GP, face to face counselling and more.
- Life cover. You will be covered at four times your salary from day one, paid as a tax-free lump sum to your named beneficiary.
- Training and development. We make sure that you are able to reach your full potential with TRI by offering you access to training and development, plus regular reviews and goal-setting with your line manager.
- Celebrating milestones. We celebrate your personal milestones and achievements as well, because we know there's more to life than work.
About us
At TRI, our mission is to make Risk-Based Quality Management simple; making it accessible, understandable, and actionable for clinical trials of any scale and complexity. We develop innovative technologies and simplified solutions to empower research organizations and sponsors, ensuring the highest standards of trial integrity and participant safety.
2013
Establishing our foundation in Cambridge, UK
TRI marked its entry into the world of clinical trial quality management by opening our first office in the historic and intellectually vibrant city of Cambridge. This milestone symbolized our commitment to innovation and excellence, setting the stage for a future where research and technology converge to redefine industry standards.
2016
Introducing OPRA, a new era of monitoring
Our journey took a significant leap forward in 2016 with the launch of OPRA-CM, our centralized monitoring platform. Designed with precision and user experience in mind, OPRA-CM revolutionized how research data is monitored, ensuring higher quality, efficiency, and compliance in clinical trials. This innovation underscored our dedication to transforming research methodologies through smart technology.
2020
Further advancing risk management
In 2020, TRI once again pushed the boundaries of quality management by unveiling our advanced risk assessment and management tool, OPRA-RAM. This tool was developed to empower researchers to proactively identify, evaluate, and mitigate risks in their studies, ensuring the utmost integrity and reliability of research outcomes. This launch not only highlighted our ongoing commitment to safety and excellence but also set new benchmarks in research risk management.
2026
Intelligent RBQM with Trial.OS
We launched our new intelligent RBQM platform, TRIAL.OS in 2026. TRIAL.OS signals the start of a new era of AI-augmented clinical research, elevating study teams with data insights and driving trial efficiency with dramatically accelerated outcomes. TRIAL.OS democratises value, allowing companies access to a suite of targeted applications, only paying for what they use whether that be as a standalone app, as part of the OPRA RBQM platform, or alongside their existing technologies.
2013
Establishing our foundation in Cambridge, UK
TRI marked its entry into the world of clinical trial quality management by opening our first office in the historic and intellectually vibrant city of Cambridge. This milestone symbolized our commitment to innovation and excellence, setting the stage for a future where research and technology converge to redefine industry standards.
2016
Introducing OPRA, a new era of monitoring
Our journey took a significant leap forward in 2016 with the launch of OPRA-CM, our centralized monitoring platform. Designed with precision and user experience in mind, OPRA-CM revolutionized how research data is monitored, ensuring higher quality, efficiency, and compliance in clinical trials. This innovation underscored our dedication to transforming research methodologies through smart technology.
2020
Further advancing risk management
In 2020, TRI once again pushed the boundaries of quality management by unveiling our advanced risk assessment and management tool, OPRA-RAM. This tool was developed to empower researchers to proactively identify, evaluate, and mitigate risks in their studies, ensuring the utmost integrity and reliability of research outcomes. This launch not only highlighted our ongoing commitment to safety and excellence but also set new benchmarks in research risk management.
2026
Intelligent RBQM with Trial.OS
We launched our new intelligent RBQM platform, TRIAL.OS in 2026. TRIAL.OS signals the start of a new era of AI-augmented clinical research, elevating study teams with data insights and driving trial efficiency with dramatically accelerated outcomes. TRIAL.OS democratises value, allowing companies access to a suite of targeted applications, only paying for what they use whether that be as a standalone app, as part of the OPRA RBQM platform, or alongside their existing technologies.